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You will probably find them below among our frequently asked questions. Do you still have another question? Contact us.

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Frequently asked questions

  • Conformation order: Na het bestellen van een BHV e-learning ontvang je van ons een bevestiging van je aankoop. Dit betekent dat alles in orde is en dat wij aan de slag zijn gegaan met jouw bestelling.

    Access code received: Based on your order, we will send you one or more access codes. With these codes you can log into our learning environment.

    Create an account: Go to our learning environment through this link elearning.bhv.online. If you have purchased an online ERO course from us for the first time, you can create a new account here.

    Enter the access codeIn the learning environment, you will find the [Enter access code >] option. Click on this and enter the code you received from us. Did you receive multiple codes? Make sure you send these to the right people, so they can activate their online ERO course too.

    Activate your account: After entering the access code, we will send you an e-mail to activate your account. Click on 'Activate account' in this e-mail. You will now be redirected to the learning environment where the online ERO course you ordered is already waiting for you!

    E-learning on mobile devices: Do you want to activate your account on a mobile device? That's possible! But remember, for the best learning experience, we advise you to follow the ERO e-learning on a desktop or laptop.

  • After completing your purchase, you will receive a purchase confirmation e-mail. After this, you will receive a separate e-mail with your invoice attached. You can use this invoice for your administration or any declarations. Having problems downloading your invoice? Please contact us for assistance.

  • Company emergency organisation or company emergency officer, of which ERO is the abbrevation for.

    • Providing life-saving first aid in accidents.
    • Limiting and fighting fire and reducing the consequences of accidents.
    • Alerting and evacuating all employees and other persons in the company or facility in an emergency.
  • Yes, you can extend the ERO certificate obtained from another training providing with us. You then register for an ERO refresher course.

    • Emergency response organisation
    • Sounding the alarm
    • Evacuation
    • Fire
    • Life-saving first aid
  • Companies with one or more employeers are required to have emergency response officers.

  • The specific number of ERO's is not set by law. Every company is different. Based on the risks in your company, it is determined how many ERO's are needed to bring employees to safety in an emergency situation.

  • Fortunately, in many cases you do not need to put the aquired ERO knowledga into practice. But it is important that you know what to do in an emergency. That is why following an online ERO refresher course is extra important and does your ERO certificate have a validity of one year.

  • Companies are obliged by the Occupational Health and Safety act to take effective emergency response measures.

  • We offer an online ERO basic course and an online ERO refresher course.

  • Our online ERO courses are complete. With various interactive components such as knowledge questions and instructional videos, you will be able to memorise the material and apply it in practice. It is a suitable method to keep your knowledge up-to-date. Therefore, you nog longer need to follow a practidal ERO course. Of course, you can choose to actually practice the knowledge and skills for the online ERO course.

  • An advantage of an online ERO course is that it is more cost-effective than a practical course. You save money on training costs, such as the cost of a trainer, location, materials and any travel expenses. Since the online ERO course can be taken at any time and at any location, it is easy to fit the online ERO course into your employees' busy schedule. This increases productivity at the workplace, as no interruption of work is needed to attend the ERO course.

  • A company is obliged to take effective measures in terms of ERO (Article 3, Occupational Health and Safety Act). The programma of the online ERO course has been put together in such a way that you will be able to perform the mentioned tasks properly afterwards.

    • Providing life-saving first aid in accidents.
    • Limiting and fighting fire and reducing the consequences of accidents.
    • Alerting and evacuating in emergencies.
  • Your online ERO course is waiting for you in the learning environment: bhvonline.anewspring.nl

  • You start the online ERO course with an explanation of the learning environment. Next, you will receive lessons on the various topics. Once you have successfully completed the online ERO course, you will receive the ERO certificate.

  • You can. You are not restriced to class times or locations as with a practical course. You can access the online ERO course and follow it at your own convenience. You will learn at your own pace. This makes the learning process comfortable and effective. You can spend more time understanding difficult safety topics and have to spend less time on safety topics you already understand.

  • You can. You can follow the online ERO course at any time and at any location. Ready for a break? Then close the online ERO course. You can resume at any time.

  • Our expert team of ERO specialists is ready to help you. You can send us an e-mail using the contact form.

  • The online ERO basic course costs €42,50

     

  • Following the online ERO basic course takes 3 hours. So in 3 hours you will become a certified ERO.
    You follow the online ERO basic course at your own pace, you can pause whenever you want!

  • You follow an online ERO basic course if you want to become an emergency response officer and want to obtain your ERO certificate. Do you enjoy learning individually? If so, this online ERO basic course is perfect for you! You follow the online ERO basic course at your own pace. And you decide when.

  • The online ERO refresher costs €32,50

  • You complete the online ERO refresher course in 2.5 hours. In just 2.5 hours, you will be a certified emergency response officer for another year!

  • You follow an online ERO refresher course if you are already an emergency response officer and want to obtain your ERO certificate. Do you enjoy learning individually? If so, this online ERO refresher course is perfect for you! You follow the online ERO refresher course at your own pace. And you decide when.

  • You will receive an ERO certificate immediately after successfully completing the online ERO course. The ERO certificate you obtain from us is completely digital. You will not receive a pass. You can save the digital certificate on your mobile phone, so it is always nearby. Useful! 

  • Absolutely! Ordering multiple ERO courses is super easy and efficient. Do you choose ERO basic courses, refresher courses or a mix of both? You can order them all at once. In addition, you can request a customised quote for attractive discounts.

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